FAQ

How can I view my monthly usage?
You will receive an email statement on the Every 7th - 8th of every month to your registered email. You may also log in to our portal at https://portal.gogo...
Tue, 22 Oct, 2024 at 3:12 PM
How do I update changes in my particulars? (mailing address / email / contact number / credit / debit card number)?
You may call our hotline 6245-2800, Whatsapp us at 9180-8235 or email to info@gogoenergy.sg (Mon-Fri: 9am to 6pm, excluding public holidays). You may also l...
Tue, 22 Oct, 2024 at 3:13 PM
If I lose my card, what should I do?
Call our hotline 6245-2800 or Whatsapp us at 9180-8235 for a lost card, the new card will reach your registered mailing address within 5 - 6 working days. (...
Tue, 22 Oct, 2024 at 3:13 PM
If I found my lost card, can I still use it?
No, to protect your interest we will cancel the lost card and replace it with a new card. 
Tue, 26 Oct, 2021 at 3:21 PM
How can I cancel my GoGoX Energy fuel card?
You may call our hotline 6245-2800 or Whatsapp us at 9180-8235 for assistance. (Mon-Fri: 9am to 6pm, excluding public holidays)
Tue, 22 Oct, 2024 at 3:14 PM
Do I need to present my GoGoX Energy card when I pump petrol?
Yes, you will need to slot the card to the terminal card reader, key the correct password to activate the pump. 
Tue, 14 Mar, 2023 at 2:37 PM
Do I need to pay any extra fees (e.g annual fees, new card fees) when I use the card?
This depends on various circumstances, for more details you may call your hotline 6245-2800 or Whatsapp us at 9180-8235. (Mon-Fri: 9am to 6pm, excluding pub...
Tue, 22 Oct, 2024 at 3:14 PM
Other than fuel discount, what other benefits am I entitled to?
GoGoX Energy fuel card currently only offers fuel discount, and other discounts / promo offered by the station will not be able to be used together, includi...
Tue, 22 Oct, 2024 at 3:15 PM
What is GoGoX Energy Fuel Card?
GoGoX Energy Fuel Fleet Card provides direct fuel discounts at the Petrol Station without the need for any other membership cards. Most of the other fuel di...
Tue, 14 Mar, 2023 at 2:38 PM
How does GoGoX Energy Fuel Fleet Card work?
There will be a PIN tagged to each fleet card. Payment will be deducted from your bank account or credit card within 2 to 3 working days after pumping. For ...
Tue, 22 Oct, 2024 at 3:15 PM